W2. 1 – David King – Quality Philosophy


Problem Recognition, Definition, and Evaluation

As the project is starting to fall behind schedule, what project management philosophy will best help get the project back on track?

Development of the feasible alternatives

  1. Just-in-time
  2. Kaizen
  3. Deming’s Philosophy

Development of the outcomes and cash flows for each alternative

For the Just-in-time philosophy, it is unique as it mainly applies to manufacturing or production lines and is about the continuous input of materials to reduce inventory quantities and drive down costs. Based on the fact that there is no materials required for this project other than labor, the labor just needs to perform their work just-in-time.

For the Kaizen philosophy, it is about continuous incremental improvements. Piece by piece the work is done and captures small amounts of improvement over a long period of time. This is a very efficient model that would drive down costs and keep work on schedule.

For Deming’s Philosophy, his 14 points is inclusive of the Kaizen philosophy. However, Deming’s is also best used on a production line. If half of the 14 points are eliminated or not followed on this project to factor in that this is a labor only project, it would be very similar to Kaizen. Note: 14 points can be found in my references, and will not be listed here due to length.

Selection of the criterion

Grid Analysis
Alternatives Drivers – Positive Effect
Reduce Cost Reduce Schedule Reduce Amount of Individual Time Spent Effort Exhausted Value to each Individual Total
1. Just-In-Time 1 1 1 1 1 5
2. Kaizen 5 5 5 5 3 23
3. Demings 5 3 3 3 5 19
Low 1
Medium 3
High 5

Analysis and comparison of the alternatives

The grid analysis above is based on positive effect to the project. The ideal alternative is based on the highest total score based on quantifying my qualitative analysis of this project. Just-in-time just doesn’t work for this project. It would take more effort and continuous work at all times, which can’t be done based on everyone’s work schedule. Deming’s is the actual all around best solution, but didn’t win because it will take the most effort to get going. It will have the greatest long term effect, but it requires more effort on the part of individuals. I don’t see the individuals all putting in enough effort to implement Deming’s philosophy. Kaizen works best because it just requires a little to be done at a time. Inch by inch, piece by piece, everything will come together and has the ability to be done at the convenience of each team member. Due to time constraints and costs to the customer this is the best option as the project end date is fast approaching. If the project was based more on a mining project that is repeated year after year, Deming’s would be selection of choice.

Selection of the preferred alternative

The preferred alternative based on the selection of criterion is Kaizen on the basis of time, cost, and amount of effort involved. Performance monitoring and post evaluation results Performance monitoring and post evaluation results can be tracked through project controls by using earned value management. I estimate that there will be an increase in cost to the project because of the amount effort required to catch up for lost time or float used or lost on the schedule. With incrementally working towards completing the project in small manageable pieces, kaizen is the best philosophy for this project.

References:

(2007). Small Change: Read a Few More Pages. Retrieved from Web Site: http://www.projectkaizen.com/small-change/small-change-read-a-few-more-pages.html#more-20

(2011). Kaizen Philosophy and Kaizen Method. Retrieved from Web Site: http://www.valuebasedmanagement.net/methods_kaizen.html

(2011). Just-in-time. Retrieved from Web Site: http://www.valuebasedmanagement.net/methods_jit.html

(n.d.). Deming’s 14 Point Philosophy: A Recipe for Total Quality. Retrieved from Web Site: http://www.mindtools.com/pages/article/newSTR_75.htm

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2 Responses to W2. 1 – David King – Quality Philosophy

  1. DrPDG says:

    Oy Vey, David!!!! What am I going to do with you???

    Help me out here…. I am having a hard time making the connection between people NOT posting/NOT doing the work they contractually committed to doing and it being a QUALITY problem? I can see if people were submitting work that is not up to graduate school level quality of work, but many on the team are not posting ANYTHING? So unless you can make a REALLY good argument linking not posting to Kaizen, Deming or Just In Time, I have little choice but to REJECT this posting as well and suggest you repost as W2.2.

    To help you out, for future postings, I would recommend that as part of your problem statement, you first conduct a “root cause” analysis. Look in your Memory Jogger II or visit http://www.realitycharting.com/_public/site/files/pdf/ARCA_Appendix.pdf or http://www.mindtools.com/pages/article/newTMC_80.htm

    Once you have found the root cause, THEN you can identify the “feasible alternatives” to solve the root cause problem(s).

    Step 3 is also a little bit weak as well. When it says “Development of the outcomes and cash flows…..” it implies some sort of quantitative analysis be done for each of the alternatives. The work you did under “Selection of the Criteria” would have made more sense (to me anyway) to be put under development of the outcomes. And while there is nothing wrong at all with using a grid analysis, I would much prefer you use the more sophisticated tools/techniques shown in Chapter 14 of your Engineering Economy, “Multi-Attribute Decision making”. Once you understand how to use these tools, they are actually a lot of fun as well as being very useful to know and understand.

    Then under Step 4, a simple statement explaining what the minimum and/or ideal values you chose as the criteria would suffice, with a brief justification.

    Step 5, all you would have to do is summarize the results from Step 3 and highlight your choice.

    Step 6, you cannot reach any conclusions that aren’t supported by the work in Steps 3, 4 and 5. As I said, I cannot for the life of me figure out how Kaizen can in anyway address the problem of people paying money out of their own pockets, then signing a contract to do something and then not following up? Sorry, but I am missing this connection…??

    Step 7, you totally missed. Supposing I was your boss and I accepted your recommendation? How are you going to prove to me that following your advice produced any results?

    David, my best advice would be to read over some of the old postings from previous classes, paying special attention to those I gave high marks to. Or what you might want to do is trade off your EDITING skills (as a native speaker of English) in exchange for help from Lilly, Adi or Candra, all of who obviously have a pretty clear idea of what I am looking for?

    Stick with it and take the time to learn from your team members and this time, you should pass the remaining exams with flying colors!!!

    BR,
    Dr. PDG, Jakarta

  2. DrPDG says:

    David, take a few minutes to check out what Candra did….. https://aacesubajou.wordpress.com/2011/04/04/w3_candra-nugraha_it%E2%80%99s-about-career/

    You would be well served if you followed his model but instead, your problem statement would be “looking for work”…….

    Don’t reinvent the wheel……. Build on what others have done before you….

    BR,
    Dr. PDG, Jakarta

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